WiFiIQ by Strategy9

Smart WiFi Captive Portal for Modern Hospitality

Transform guest WiFi into a powerful engagement and marketing channel

Security whitepaper
SOC 2Type 1 certified, 2025
2controller platforms in production
70+properties on Strategy9 software
25+years in this one industry
Why bother

Let us handle the headaches, so you can focus on what really matters.

Your guests deserve your full attention. We’ll take care of the rest.

Revenue Management

Stop leaving money on the table with missed upsell opportunities and poor guest data capture.

Access Control Issues

No more manual password resets, bandwidth hogs, or security vulnerabilities from outdated systems.

Data Blind Spots

End the guesswork about guest behavior, preferences, and engagement patterns.

Technical Complexity

Eliminate the need for dedicated IT staff to manage your guest WiFi infrastructure.

So you can focus on
  • Creating unforgettable guest experiences
  • Driving revenue through targeted offers
  • Building lasting guest relationships
Features

Everything you need to elevate the guest experience.

Powerful features designed specifically for hospitality and casino environments.

Fully Brandable Pages

Create stunning landing and thank-you pages that perfectly match your brand identity. Every pixel customizable to deliver a seamless guest experience.

Social Sign-On Integration

Streamline guest access with Google and Apple sign-on options alongside traditional email. Reduce friction while capturing valuable guest data.

Dynamic Content Delivery

Serve targeted offers and information based on seasonality, local events, and guest preferences. Keep content fresh and relevant automatically.

Multi-Channel Communication

Engage guests post-visit through SMS and email. Send targeted offers, gather feedback, and build lasting relationships beyond their stay.

Advanced Analytics

Gain deep insights with comprehensive usage statistics and reporting. Track engagement, measure ROI, and optimize your guest experience.

EmailIQ Integration

Seamlessly build marketing lists and execute sophisticated email campaigns with our integrated EmailIQ platform. One ecosystem for all your marketing needs.

Access and Bandwidth Control

No more manual password resets or one guest saturating the link. Set session limits, throttle heavy use, and retire the shared password taped to the front desk.

Managed, Not Another System to Run

We host it, patch it and watch it. No dedicated IT staff, no firmware to chase, and no aging portal appliance quietly becoming your next vulnerability.

What the guest sees

Your brand, not ours.

The portal is the first thing a guest touches on arrival. It should look like your property and it should take one tap.

  • Every pixel yours. Landing and thank-you pages built to your brand.
  • One tap in. Google and Apple sign-on beside plain email.
  • The offer changes. Seasonality, local events, guest history.
  • The conversation continues. SMS and email after they leave.
Riverbend Resort & Casino Complimentary guest WiFi
Welcome back, we’ve got you online.
Connect in one tap. No password, no front desk.
Continue with Google
Continue with Apple
Use my email instead
While you’re here
Happy hour at the Terrace Bar, 4–6pm. Show this screen for 2-for-1.
Hardware

Running today on Aruba and Cisco Meraki.

WiFiIQ is a standards-based external captive portal, so it does not replace your network — it sits in front of it.

Deployed in production

Aruba Networks · Cisco Meraki

Fully tested and live at customer properties today. If you run either, the install is a known quantity and we can quote it precisely.

Standards-based

Other controllers

Any controller supporting external captive portal redirect — Ruckus and Ubiquiti among them — should work, but we have not yet deployed on one. Tell us what you run and we will confirm before you commit to anything.

Security

Audited, not asserted.

Your guests trust you with their personal information. We help you honor that trust, and we have the audit to show for it.

What SOC 2 Type 1 actually means for you

Independent auditors spent months examining how we handle data — from how passwords are stored to how staff are trained — and verified more than a hundred specific security practices. Think of it as the audit equivalent of a star rating, awarded by someone with no stake in the result.

  • Protects your reputation. One breach undoes years of trust. This is independent verification, not our word.
  • Answers the procurement question. Corporate clients and event planners increasingly require SOC 2 Type 1 of their vendors.
  • May reduce your premiums. Some cyber insurers price better when your vendors are certified.
  • Hosted on Microsoft Azure. Enterprise cloud infrastructure, with the compliance posture that comes with it.
Read the security whitepaper
AICPA SOC 2 certification mark

SOC 2 Type 1 certified, 2025. Your assurance of enterprise-grade security.

Ready to put your guest WiFi to work?

WiFiIQ is in Limited V2025 beta and we are onboarding properties one at a time, so each one gets a proper install. Built by Strategy9, who have worked in casinos and hotels since 1999.

1-855-838-3999

Get started with WiFiIQ

WiFiIQ is in Limited V2025 beta. We are onboarding properties one at a time so each gets a proper install.

Talk to the team

A walkthrough against your property and your existing hardware.

1-855-838-3999
Request information

Tell us about the property and we will come back with specifics.

info@strategy9.com
Beta program: introductory pricing, direct access to the development team, influence over the roadmap, and white-glove onboarding.